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Answer a few quick questions about your home and we'll recommend the perfect boiler
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What make is your current boiler?
This helps us understand your existing setup
What type of property do you have?
This helps us recommend the right size boiler
What type of boiler do you currently have?
Not sure? Click the ⓘ icons for help
Is your current boiler working?
This helps us prioritise urgent cases
Do you want to move your boiler?
Moving the boiler to a new location costs extra
How many bedrooms does your home have?
This helps us size your boiler correctly
How many bathtubs do you have?
Baths require more hot water capacity
How many showers do you have?
Multiple showers may need a more powerful boiler
How many radiators do you have?
Count all radiators in your home
Where does your boiler flue exit?
The flue is the pipe that vents gases outside
How far is your boiler from an external wall?
This affects flue installation costs
Is your current flue round or square?
Check the pipe coming out of your wall/roof
Is the flue within 2m of a neighbouring property?
Building regulations affect flue positioning
Is the flue under a carport, balcony or structure?
Overhanging structures affect flue regulations
Is the flue within 30cm of a door or opening window?
Safety regulations require minimum distances
Any optional extras?
Add anything you'd like included. These are optional — your engineer will confirm exactly what's needed at the survey.
Priority Case: Your boiler isn't working. We'll fast-track your enquiry.
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🔥 What is a Combi Boiler?
A combination (combi) boiler is the most popular type in UK homes. It heats water directly from the mains when you turn on a tap, so you don't need a separate hot water cylinder or cold water tank.
You probably have a combi if:
- You don't have a hot water tank/cylinder in an airing cupboard
- You don't have a water tank in your loft
- Hot water comes out quickly when you turn the tap on
🔥 What is a System Boiler?
A system boiler works with a hot water cylinder (usually in an airing cupboard) to store hot water. It doesn't need a tank in the loft.
You probably have a system boiler if:
- You have a hot water cylinder (tall tank) in an airing cupboard
- You DON'T have a cold water tank in your loft
- The boiler is sealed and pressurised
🔥 What is a Heat Only / Regular Boiler?
A heat only boiler (also called a regular or conventional boiler) works with both a hot water cylinder AND a cold water tank in the loft.
You probably have a heat only boiler if:
- You have a hot water cylinder in an airing cupboard
- You have a cold water tank in your loft
- It's an older heating system
What is a Flue?
The flue is the pipe that carries waste gases from your boiler safely outside your home. It's usually a white or silver pipe that exits through an external wall or roof.
Look for a pipe coming out of the wall near where your boiler is located - that's your flue!